Anamaya.AI provides a corporate travel management platform enabling businesses to book hotel accommodations, flight tickets, train tickets, and other related business travel services. Our system aggregates the best available prices across multiple online travel agencies (OTAs) and facilitates streamlined booking processes based on company-specific approval workflows.

Users must be at least 18 years of age and authorized by their company to access and use the platform.

Users are responsible for ensuring that all information provided during the booking process is accurate, complete, and up to date.

Anamaya.AI is not liable for any issues or costs arising from errors in the user-submitted data or misuse of the system.

All payments for bookings are processed through Anamaya.AI’s integrated payment gateway or via direct billing agreements with the client company.

Payments are non-refundable, except where cancellations or changes are permitted by the airline, hotel, or service provider in accordance with their individual policies.

Any refunds, if applicable, will be processed in accordance with our internal refund procedures and subject to administrative review.

Cancellation or modification of bookings is subject to the terms and conditions of the respective service provider (e.g., airline or hotel).

Additional charges may apply, and some services may be non-cancellable or non-refundable.

If eligible for a refund, processing times and amounts will vary depending on the provider’s policy and bank/payment processing lead time.

Users agree to use the platform only for lawful and authorized business purposes.

Any form of misuse, including fraudulent activity or unauthorized access, is strictly prohibited.

Users are responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their account.

Anamaya.AI acts as an aggregator and intermediary between users and third-party service providers.

We are not responsible for disruptions, delays, cancellations, or other service failures that originate from the airlines, hotels, or other providers.

In no event shall Anamaya.AI be liable for indirect, incidental, or consequential damages, including but not limited to loss of data, revenue, or business opportunity.

We are committed to resolving any concerns or disputes in a fair and constructive manner.

Any disputes arising from the use of Anamaya.AI shall be governed by the applicable laws of the Republic of Indonesia.

Where amicable resolution is not possible, disputes shall be submitted to the competent courts of Jakarta, unless otherwise agreed in writing.

Anamaya.AI reserves the right to update or modify these Terms and Conditions at any time. Any changes will be communicated through the platform or via email. Continued use of the service constitutes acceptance of the updated terms.